Mezzanine Floor, Office no. M7 & M8, Al Quoz industrial area 3, Dubai, UAE, P.O.Box 19165
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Business hours:
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Privacy Policy

Marcello General Trading LLC Privacy Policy

Marcello General Trading LLC (referred to as "We" or "us") is committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms and Conditions and any other referenced documents, outlines how any personal data we collect from you or that you provide to us will be processed. Please read this policy carefully to understand how we handle your personal data and how we will treat it.

1. Information We May Collect

We might gather and use the following information about you:

1.1. Information you provide by filling in forms on our website shop.marcello.ae. This includes information given when registering on our site, subscribing to our services, posting content, or requesting additional services. We may also ask for information when you report any issues with our site.

1.2. Documentation of any correspondence you send to us.
1.3. You may be asked to participate in surveys for research reasons, but you are not required to respond to them.
1.4. Information about your purchases made through our website and the transactions you completed.
1.5. Details about your visits to our website and the materials you use.

2. IP Addresses

We may collect information about your computer, such as your IP address, operating system, and browser type for system administration and reporting aggregate information to our advertisers. This data is statistical and does not identify any individual.

3. Cookies

Our website uses cookies to distinguish you from other users and provide you with an improved browsing experience. Cookies also help us enhance our site. For detailed information about the cookies we use and their purposes, please refer to our Cookie Policy.

4. Storage of Your Personal Data

4.1. All information you provide to us is stored on our secure servers. If we provide you with a password that enables access to certain parts of our site, you are responsible for keeping this password confidential and not sharing it with anyone.

4.2. While we take precautions to protect your personal data, please note that transmitting information over the internet is not entirely secure. Although we do our best to protect your data, any transmission is at your own risk. Upon receiving your information, we will use strict procedures and security features to try to prevent unauthorized access.

5. Uses of Your Information

5.1. We use the information we hold about you in the following ways:

5.1.1. To present content from our site in the most effective manner for you and your computer.

5.1.2. To provide you with information, products, or services you request, and those we believe may interest you, provided you have consented to such communication.

5.1.3. To fulfill our contractual obligations arising from any agreements between you and us.

5.1.4. To enable your participation in interactive features of our services when you choose to use them.

5.1.5. To inform you about changes to our services.

5.2. If you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about goods and services similar to those you previously purchased.

5.3. For new customers, we may contact you by electronic means only if you have consented to such communication and we permit selected third parties to use your data for this purpose.

5.4. If you wish to opt out of such marketing use of your data or do not want us to pass your details to third parties for marketing purposes, please contact us at info@marcello.ae.

5.5. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users to help them target their desired audience.

6. Disclosure of Your Information

6.1. We may disclose your personal information to members of our group, which includes our subsidiaries, our ultimate holding company, and its subsidiaries.

6.2. We may disclose your personal information to third parties in the following circumstances:

6.2.1. In the event of selling or buying any business or assets, in which case your personal data may be disclosed to the prospective buyer or seller.

6.2.2. If Marcello General Trading LLC is acquired by a third party, your personal data will be one of the transferred assets.

6.2.3. To comply with legal obligations or enforce our Terms and Conditions and other agreements, and to protect the rights, property, or safety of Marcello General Trading LLC, our customers, or others. This includes sharing information with other companies and organizations for fraud protection and credit risk reduction.

7. Your Rights

7.1. You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we plan to disclose your information to any third party for marketing purposes. You can exercise your right to prevent such processing by checking the appropriate boxes on the forms we use to collect your data. You can also exercise this right

8. Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

9. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@marcello.ae.

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